Very friendly and accommodating service here when we rent a boat or need help
I hesitate to give one star! The pontoon boat we rented had seats and carpeting that were in very poor condition (dirty, discolored and covered with mildew). This was unexpected since part of their business is repairing upholstery on boats, cars, and furniture . But most disappointing and upsetting was that soon after we rented a 24-foot pontoon boat for the half day, a thunder and lightning storm came up, and we were forced to return immediately, barely getting to our car safely (my husband, myself, my daughter and three young grandchildren). Point Comfort was completely unyielding in charging us fully for a half day rental, commenting, "That's the chance you take!" So rather than extending a courtesy and charging us by the hour, we paid $148 for 90 minutes! We will NOT return, and will advise others of their lack of customer courtesy.
Not Sure I would give a star Review. We rented a cabin for the week...if we would have had any other option we would have taken it. These Cabins are in BAD shape!!! The Couch was ripped with stuffing out of it and the sleeper was so far in and on the floor you would never get it out. They do not provide towels and the "Stocked Kitchen" is not. We only had 2 bowls and Plates no spoons tons of forks and we were in a Cabin for 6 people. No Space in the kitchens to do any cooking. Disappointed in the horrible beds, no battery in the Smoke detector, the shower leaked all over the floor and the entire cabin smelled bad (Mold) and every room floor sloped in a different direction. They do not provide you with the basics, we had to buy our own Toilet Paper, Trash Bags and paper towels. I called it a step up from a tent and the floor may have been more comfortable!!!! If basic comfort is not a necessity then you may be ok. These cabins need an EXTREME make over or torn down and re-built. Only positive was the view from the porch and that the kids could swim out our back door.
Point Comfort Cottages Diner is a US Lodging based in Danville, Vermont. Point Comfort Cottages Diner is located at 3182 US-2, West Danville, VT 05873, USA.
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